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Bulgaria winter resorts checked in the name of clients

Date: 06.11.2007

The state body for consumer protection said it is starting inspections at hotels, restaurants, and places of entertainment in ski resorts for violations of clients' rights.

The inspectors are to check up if the category of the place fits the quality of service and whether there are separate price lists for charging Bulgarian and foreign visitors, a common practice until recently, which has now been banned by law.

Tourist agencies will also be targets of inspections, checked for registration, professional insurance, contract conditions, registry of complaints, etc.

The raids are part of a campaign of the Commission for Consumer Protection for seasonal inspections of resorts.

During the summer season the body registered 465 cases of violations after a total of 1711 inspections in resorts along the Black Sea coast and issued 52 temporary closing orders.

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